Cross-community adapter learning (CAL) to understand the evolving meanings of norm violation

Cross-community learning incorporates data from different sources to leverage task-specific solutions in a target community. This approach is particularly interesting for low-resource or newly created online communities, where data formalizing interactions between agents (community members) are limited. In such scenarios, a normative system that intends to regulate online interactions faces the challenge of continuously learning the meaning of norm violation as communities' views evolve, either with changes in the understanding of what it means to violate a norm or with the emergence of new violation classes. To address this issue, we propose the Cross-community Adapter Learning (CAL) framework, which combines adapters and transformer-based models to learn the meaning of norm violations expressed as textual sentences. Additionally, we analyze the differences in the meaning of norm violations between communities, using Integrated Gradients (IG) to understand the inner workings of our model and calculate a global relevance score that indicates the relevance of words for violation detection. Results show that cross-community learning enhances CAL's performance while explaining the differences in the meaning of norm violating behavior based on community members' feedback. We evaluate our proposal in a small set of interaction data from Wikipedia, in which the norm prohibits hate speech.